Savepoint Retro Policy Page

In-Store Credit Disclosure

In-Store Credit issued by Savepoint Retro ("the Store") is a promotional value extended at the sole discretion of the Store. It is not a form of legal tender, currency, or commodity and holds no cash value. In-Store Credit is non-transferable and may not be exchanged, sold, or otherwise traded between customers or third parties. In-Store Credit remains valid only while the Store is operational. The Store reserves the right to modify, limit, or revoke any In-Store Credit at any time, for any reason, without prior notice. By accepting and using In-Store Credit, the customer agrees to these terms.

In-Store Credit Restrictions

The only items not purchasable with in-store credit are convenience items due to the very slim profit margins.

Trade-In Agreement

By participating in Savepoint Retro’s trade-in program, you affirm that any and all items presented for trade-in whether for cash or in-store credit are your property or that you have received explicit permission from the rightful owner to sell or trade them. You assume full responsibility for the legitimacy of the transaction and confirm that no item offered is stolen, counterfeit, or otherwise unlawfully obtained. Upon mutual agreement of a trade-in value and the signing of the accompanying trade-in document, ownership of the item(s) is fully transferred to Savepoint Retro’s Once the transaction is completed, the Seller relinquishes all claims to the traded items, and the Store assumes full ownership. The agreed-upon compensation, whether in cash or in-store credit, is final and non-negotiable. Savepoint Retro’s reserves the right to determine trade-in eligibility and value at its sole discretion. Some or all items may be deemed valueless, and the Store is under no obligation to accept any trade-in offer. The Store also reserves the right to refuse a trade-in for any reason. 

Testing Period Notice

Any items left for Savepoint Retro to test with the intention to sell to said company is under the same terms as listed above. Testing period will last as long as it takes to make sure all goods are in a functional state. When all testing is complete the owner will be contacted by Savepoint Retro and given a final offer. If accepted the owner will trasfer said ownership of items to Savepoint Retro in accordance to the trade-in agreement. If the owner of these items declines Savepoint Retro's offer they are obligated to come retrieve their items. This is the last point of contact in relation to these items.

Testing Fee 

If a ticket of items that is brought into Savepoint Retro with 20 or more items on it,then these items are subject to a testing fee of $0.25 Per item. This fee will be waived if the seller of the items sells these items to Savepoint Retro at the time the ticket is completed.

Pre-Testing Cleaning Fee 

If items brought to Savepoint Retro are deemed to be in a condition that would be harmful to the staff of Savepoint Retro these items are subject to a cleaning fee of $1.00 Per item. This would apply to items that are exceptionally dirty, have mold or mildew, and/or are in a general state of being potentially unsafe to touch. These items must be cleaned or the effected parts of it removed and isolated before testing may begin. This fee will be waived if the seller of the items sells these items to Savepoint Retro at the time the ticket is completed.

Abandoned

Savepoint Retro is not responsible for any loss or theft of property left in its care. Savepoint Retro is not a storage facility. Any product left for longer then 90 days after the last point of contact will be considered abandoned as per abandoned property law of Idaho. Any abandoned property will be used by Savepoint Retro in any manner they may see fit.

Important Notice Regarding Disc Buffing and Resurfacing

While disc buffing may lead to your games booting up or functioning better, repeated buffing and resurfacing can lead to the gradual sanding down of the physical data layer. This can result in the potential loss of valuable information, as the process removes material from the surface of the disc, making it more susceptible to data loss. Please take this into consideration before handing over any disc to us to resurface / buff. Resurfacing / buffing is not meant to be used for cosmetic reasons.
This service is $3/disc regardless of outcome. Payment is expected at the pick up of one’s property. Failure to collect such property will transfer ownership to Savepoint Retro.

Transparency Obligation

In an effort to upkeep our integrity, all repairs will be recorded in a log that will be included with your final transaction. This log will not be made in great detail but will note when repairs start and end on a particular day. It will also include breaks and notes from the repair as needed. 

Wait-list

You may bring a console into our store to be put on a wait list. This will not guarantee a spot on the main queue though. When we open up for more repairs those on the wait list will be informed first. If they accept, pay for the initial diagnostic and repair fee their console will be added to the queue and worked as as normal.
If there is no response or indication that they want to have their system repaired they will be pass up for the next repair that comes in.
Any property left behind for more then 3 months from the point of contact is subject to our abandoned property policy. 

Game Holding

If we hold a game for you it will be placed in reserved space in the back. This hold is not infallible and if another costumer asks for a copy of a game by it's exact name, will sell it to them first. 

Bulk / Special Deal

All bulk deals on any items we sell should come with the understanding that we are selling all items as is in. At that point there is no garenty or return policy that apply to those items. 

Returns

Any item bought from Savepoint Retro that isn't sold under the "Sold as is" tag is subject to our guarantee that we have tested each time put on the sales floor and under that testing the item worked as it should.

In the event that an item doesn't work as it should, is faulty in ways we might not have noticed, or was found to be lacking, you may bring that item back to Savepoint Retro to be replaced with a similar or the same item. In the event that we cannot replace or repair said item, the amount the item was perchance for will be refunded when the item is returned.